Crisp alternatives · updated
Crisp: live chat priced per workspace, from $45 a month. Here's what teams switch to, what each costs as you grow and who each one suits.
the short answer
The best Crisp alternatives are teem (support, feedback and a changelog in one widget for a flat $49 a month), Intercom (a full help desk priced per seat plus each AI outcome, from $29 per seat), Featurebase (feedback plus an AI support agent, from $29 per seat), and Quackback (open-source feedback and support, from $29 a month for five seats). Crisp's lowest paid plan is Mini, $45 a month per workspace, and its price grows with plan tier, with seats included.
teemour pick
$49 a month, flat
Pick it if you want support, feedback and the changelog in one widget at one flat price, and you'd rather run it from ChatGPT or Claude than click through a dashboard.
Intercom
Essential, $29 per seat a month billed yearly
Pick it if you run a support team at scale and want an AI agent answering first.
Featurebase
Growth, $29 per seat a month billed yearly
Pick it if you want an AI agent answering customers and feedback in the same product, priced per seat.
Quackback
Pro, $29 a month billed yearly
Pick it if you want open source you can self-host, at a low price per seat.
what you'd pay
Monthly cost for a team of three as more customers use the board or widget. Crisp's price grows with plan tier, with seats included; teem's doesn't count customers at all.
Crisp
$45
Intercom
$87
Featurebase
$87
Quackback
$29
Lowest published plan that covers a team of three at that count, billed yearly where the vendor offers it. Read on each vendor's pricing page on Oct 4, 2026.
features
✓ listed · — not listed on the vendor's site · each mark links to its source.
Crisp facts read on crisp.chat on Oct 4, 2026; Intercom facts read on intercom.com on Oct 4, 2026; Featurebase facts read on featurebase.app on Oct 4, 2026; Quackback facts read on quackback.io on Oct 4, 2026. Prices and plans change; follow each source link for today's.
one by one
teem and Crisp both start with live chat and a help center. teem adds a feature request board with votes and a changelog that emails every voter when a request ships, two things Crisp's pricing page doesn't list. Crisp Mini is $45 a month and its knowledge base starts on Essentials at $95; teem is $49 a month with all of it.
Intercom vs CrispIntercom is what Crisp users move to when they outgrow it: ticketing, workflows and the Fin AI agent. It bills $29 per seat billed yearly plus $0.99 per Fin outcome, so a team of three starts at $87 a month. It also lists no voting board.
Featurebase vs CrispFeaturebase adds what Crisp lacks, feedback boards and a changelog, next to an inbox, live chat and a help center. It prices by seat, $29 billed yearly, plus $0.49 per AI resolution, and its free plan includes live chat.
Quackback vs CrispQuackback covers chat, a help center, boards and a changelog in one open-source product. Pro is $29 a month billed yearly for five seats, less than Crisp Mini, and you can self-host it for free.
Crisp is solid live chat at a flat workspace price. Its pricing page lists no feature request board and no changelog, so the requests customers make in chat need another tool to track, and nobody hears when you build them.
Its knowledge base starts on Essentials at $95 a month, and the Hugo chatbot runs on AI credits included in each plan. Heavier AI use costs more.
Look for chat, a request board and a changelog together, so a request made in chat becomes a vote, and the vote becomes an email when it ships.
questions
If you like Crisp's chat but need customers to vote on requests and hear when you ship, teem adds the board and changelog Crisp doesn't list, at $49 a month flat. Featurebase and Quackback bundle the same pieces. Intercom fits if you need a heavier help desk than Crisp.
Crisp's site lists no changelog. teem includes a changelog in its $49 plan.
Crisp's site lists no feature request board. teem includes a feature request board in its $49 plan.
Crisp's lowest paid plan is Mini, $45 a month per workspace, and its price grows with plan tier, with seats included. Free plan for two seats. The knowledge base starts on Essentials at $95 a month. AI runs on included credits.
Featurebase and Quackback have free plans. teem has a 7-day free trial with no card, then costs $49 a month for five people.
teem imports changelog entries from any tool, with their original dates, through its API or your AI agent. Board votes and chat history start fresh.
$49 a month, flat, for up to five people. No card to start.