teem vs Quackback · updated
A person answers every chat, and you reply from Slack.
Quackback covers feedback, support and a changelog, and its paid plans put Quinn, an AI assistant, in front of routine questions. If you want someone on your team behind every answer, teem keeps bots out of the chat.
the short answer
Quackback is an open-source feedback and support platform with boards, a roadmap, a changelog, a help center, an inbox and AI, hosted or self-hosted. teem puts live chat, a feature request board, a help center and a changelog in one widget. For a team of three with 1,000 customers a month, teem costs $49 and Quackback costs $29 at published prices. Pick Quackback if you want open source, you're happy to self-host, or you want an AI assistant answering routine questions. Pick teem if you want a person answering every chat, replies from Slack or email, and your own ChatGPT or Claude running the rest behind the scenes.
teemour pick
Live chat, a feature request board, a help center and a changelog in one widget, for SaaS teams that want a person answering every chat.
$49 a month, flat
Pick it if you want support, feedback and the changelog in one widget at one flat price, and you'd rather run it from ChatGPT or Claude than click through a dashboard.
Quackback
An open-source feedback and support platform with boards, a roadmap, a changelog, a help center, an inbox and AI, hosted or self-hosted.
Pro, $29 a month billed yearly
Pick it if you want open source you can self-host, at a low price per seat.
what you'd pay
Slide to your customer count.
Monthly cost for a team of three as more customers use the board or widget. Quackback's price grows with seats (five on Pro); teem's doesn't count customers at all.
Quackback
$29
Lowest published plan that covers a team of three at that count, billed yearly where the vendor offers it. Read on each vendor's pricing page on Oct 4, 2026.
features
What each one does.
| Feature | teem |
Quackback |
|---|---|---|
| Feature request board with votes | ✓ Yes | ✓ Yes: Voting and a roadmap |
| Emails voters when their request ships | ✓ Yes | ✓ Yes: Emails voters on a status change |
| Live chat answered by your team | ✓ Yes | ✓ Yes |
| Changelog | ✓ Yes | ✓ Yes: Pro and up |
| Help center | ✓ Yes | ✓ Yes |
| MCP server for ChatGPT and Claude | ✓ Yes | ✓ Yes |
| AI bot that answers customers | — No: A person on your team answers every chat | ✓ Yes: Quinn answers routine questions on paid plans |
| Starts at | $49 a month, flat | Pro, $29 a month billed yearly |
✓ listed · — not listed on the vendor's site · each mark links to its source.
Quackback facts read on quackback.io on Oct 4, 2026. Prices and plans change; follow each source link for today's.
Who should pick which
Pick Quackback if you want open source, you're happy to self-host, or you want an AI assistant answering routine questions.
Pick teem if you want a person answering every chat, replies from Slack or email, and your own ChatGPT or Claude running the rest behind the scenes.
What changes when you switch
Moving from Quackback to teem keeps the same shape, board, inbox, help center and changelog, and changes who answers: a person on your team, every time. Replies can come from Slack or email. Your changelog history imports with its dates, and requests start fresh on teem's board.
Where Quackback is strong
- Fully open source and self-hostable, with no features held back.
- Feedback, inbox, help center, changelog and MCP at a low price per seat.
questions
What people ask about teem and Quackback.
How does teem's price compare with Quackback's?
For a team of three with 1,000 customers a month, teem costs $49 and Quackback costs $29 at published prices. teem is $49 a month flat for five people. Quackback's lowest paid plan is Pro, $29 a month billed yearly, and its price grows with seats (five on Pro).
What does Quackback do better than teem?
Fully open source and self-hostable, with no features held back. Feedback, inbox, help center, changelog and MCP at a low price per seat.
Can I move from Quackback to teem?
teem imports changelog entries from any tool, with their original dates, through its API or your AI agent. Board votes and chat history start fresh.
Try teem free for 7 days.
$49 a month, flat, for up to five people. No card to start.