Canny alternatives · updated
Canny: feedback boards priced by tracked users, from $79 a month. Here's what teams switch to, what each costs as you grow and who each one suits.
the short answer
The best Canny alternatives are teem (support, feedback and a changelog in one widget for a flat $49 a month), Featurebase (feedback plus an AI support agent, from $29 per seat), Quackback (open-source feedback and support, from $29 a month for five seats), and UserVoice (enterprise feedback with prices through sales). Canny's lowest paid plan is Pro, from $79 a month billed yearly, and its price grows with tracked users.
teemour pick
$49 a month, flat
Pick it if you want support, feedback and the changelog in one widget at one flat price, and you'd rather run it from ChatGPT or Claude than click through a dashboard.
Featurebase
Growth, $29 per seat a month billed yearly
Pick it if you want an AI agent answering customers and feedback in the same product, priced per seat.
Quackback
Pro, $29 a month billed yearly
Pick it if you want open source you can self-host, at a low price per seat.
UserVoice
Not published
Pick it if you're an enterprise that needs compliance paperwork and feedback analysis tied to your CRM.
what you'd pay
Monthly cost for a team of three as more customers use the board or widget. Canny's price grows with tracked users; teem's doesn't count customers at all.
Canny
$529
Featurebase
$87
Quackback
$29
UserVoice
not published
Lowest published plan that covers a team of three at that count, billed yearly where the vendor offers it. Read on each vendor's pricing page on Oct 4, 2026.
features
✓ listed · — not listed on the vendor's site · each mark links to its source.
Canny facts read on canny.io on Oct 4, 2026; Featurebase facts read on featurebase.app on Oct 4, 2026; Quackback facts read on quackback.io on Oct 4, 2026; UserVoice facts read on uservoice.com on Oct 4, 2026. Prices and plans change; follow each source link for today's.
one by one
teem keeps what Canny does well, a public board where customers vote and an email to every voter when the request ships, and adds what Canny leaves to other tools: live chat answered by your team, a help center and bug reports with the browser attached. The price is the other difference. Canny Pro is $529 a month billed yearly at 1,000 tracked users; teem is $49 a month at any count. Canny's integrations reach further into Jira, Linear and Salesforce.
Featurebase vs CannyFeaturebase answers the Canny complaint about scope: inbox, live chat, help center, boards and changelog in one product, with live chat even on the free plan. It prices by seat, $29 on Growth billed yearly, so voters cost nothing, but its Fibi AI agent adds $0.49 per resolution. Pick it over Canny if you want support and feedback together and an AI agent answering first.
Quackback vs CannyQuackback is the cheapest way out of Canny's tracked-user pricing. Pro is $29 a month billed yearly for five seats, with unlimited portal users, and self-hosting is free under AGPL-3.0. It adds chat, a help center and an AI assistant that Canny doesn't list. You give up Canny's long list of integrations and its years of polish on the board itself.
UserVoice vs CannyUserVoice is the move when Canny is too small rather than too expensive. It brings SOC 2 Type II, Salesforce and HubSpot enrichment, and AI that sorts feedback into themes. It publishes no prices and starts with a demo, so it's slower to try than Canny and suits a large company with a procurement process.
Canny counts a tracked user for everyone who posts, votes or comments. Its own slider prices Pro at $79 a month for 100 tracked users, $529 for 1,000 and $1,079 for 5,000, billed yearly. The more your customers take part, the more you pay, which is the opposite of what a feedback board is for.
Canny also stops at feedback. The customer who votes for a feature is the same one who opens a chat when something breaks and searches your docs before writing in. Canny's pricing page lists no live chat and no help center, so those live in other tools with their own bills and their own logins.
Look for pricing that doesn't climb when customers participate, emails to voters when a request ships, and a way to answer the same person in chat. If you work in ChatGPT or Claude, an MCP server lets your agent read the board and draft the changelog for you.
questions
If you're leaving Canny because the bill climbs with tracked users, pick a tool with a price that doesn't count voters: teem is $49 a month flat, and Quackback's Pro plan is $29 for five seats. If you're leaving because you also need chat and a help center, teem and Featurebase cover both. UserVoice suits enterprises that need compliance paperwork more than a lower price.
Canny's site lists no live chat: integrates with Intercom and Zendesk instead. teem includes live chat in its $49 plan.
Canny's site lists no help center. teem includes a help center in its $49 plan.
Canny's lowest paid plan is Pro, from $79 a month billed yearly, and its price grows with tracked users. Free plan for 25 tracked users. The changelog isn't on Free. Business is custom, with a demo.
Featurebase and Quackback have free plans. teem has a 7-day free trial with no card, then costs $49 a month for five people.
teem imports changelog entries from any tool, with their original dates, through its API or your AI agent. Board votes and chat history start fresh.
$49 a month, flat, for up to five people. No card to start.