teem vs Canny · updated
Hear every customer without paying per voter.
Canny's price grows with the number of customers it tracks, so the more people vote, the more you pay. It also leaves live chat and a help center to other tools.
the short answer
Canny is a feedback tool for product teams, with voting boards, a roadmap, a changelog and AI that groups duplicate requests. teem puts live chat, a feature request board, a help center and a changelog in one widget. For a team of three with 1,000 customers a month, teem costs $49 and Canny costs $529 at published prices. Pick Canny if you only need feedback, you want deep Jira, Linear and Salesforce integrations, and your budget grows with your user count. Pick teem if you want feedback, live chat, a help center and a changelog in one widget, at a price that stays flat however many customers vote.
teemour pick
Live chat, a feature request board, a help center and a changelog in one widget, for SaaS teams that want a person answering every chat.
$49 a month, flat
Pick it if you want support, feedback and the changelog in one widget at one flat price, and you'd rather run it from ChatGPT or Claude than click through a dashboard.
Canny
A feedback tool for product teams, with voting boards, a roadmap, a changelog and AI that groups duplicate requests.
Pro, from $79 a month billed yearly
Pick it if you want a mature feedback board with deep integrations into Jira, Linear and your CRM.
what you'd pay
Slide to your customer count.
Monthly cost for a team of three as more customers use the board or widget. Canny's price grows with tracked users; teem's doesn't count customers at all.
Canny
$529
Lowest published plan that covers a team of three at that count, billed yearly where the vendor offers it. Read on each vendor's pricing page on Oct 4, 2026.
features
What each one does.
| Feature | teem |
Canny |
|---|---|---|
| Feature request board with votes | ✓ Yes | ✓ Yes: Public and private boards with voting |
| Emails voters when their request ships | ✓ Yes | ✓ Yes: Emails voters on a status change |
| Live chat answered by your team | ✓ Yes | — Not listed: Integrates with Intercom and Zendesk instead |
| Changelog | ✓ Yes | ✓ Yes: Paid plans only |
| Help center | ✓ Yes | — Not listed |
| MCP server for ChatGPT and Claude | ✓ Yes | ✓ Yes: Pro and Business |
| AI bot that answers customers | — No: A person on your team answers every chat | — Not listed: Its AI sorts feedback; no customer-facing bot listed |
| Starts at | $49 a month, flat | Pro, from $79 a month billed yearly |
✓ listed · — not listed on the vendor's site · each mark links to its source.
Canny facts read on canny.io on Oct 4, 2026. Prices and plans change; follow each source link for today's.
Who should pick which
Pick Canny if you only need feedback, you want deep Jira, Linear and Salesforce integrations, and your budget grows with your user count.
Pick teem if you want feedback, live chat, a help center and a changelog in one widget, at a price that stays flat however many customers vote.
What changes when you switch
Moving off Canny starts with an export. Canny exports posts and voters as CSV from its board settings, and teem imports your changelog history with the original dates. Your board starts fresh in teem, so the first week is about telling customers where to vote now. From then on, a vote costs nothing extra, and the same customer can open a chat from the widget.
Where Canny is strong
- Deep integrations with Jira, Linear, GitHub, Salesforce and HubSpot.
- AI that finds and merges duplicate feedback, plus an official MCP server.
questions
What people ask about teem and Canny.
How does teem's price compare with Canny's?
For a team of three with 1,000 customers a month, teem costs $49 and Canny costs $529 at published prices. teem is $49 a month flat for five people. Canny's lowest paid plan is Pro, from $79 a month billed yearly, and its price grows with tracked users.
Does Canny have live chat?
Canny's site lists no live chat: integrates with Intercom and Zendesk instead. teem includes live chat in its $49 plan.
Does Canny have a help center?
Canny's site lists no help center. teem includes a help center in its $49 plan.
What does Canny do better than teem?
Deep integrations with Jira, Linear, GitHub, Salesforce and HubSpot. AI that finds and merges duplicate feedback, plus an official MCP server.
Can I move from Canny to teem?
teem imports changelog entries from any tool, with their original dates, through its API or your AI agent. Board votes and chat history start fresh.
Try teem free for 7 days.
$49 a month, flat, for up to five people. No card to start.