Quackback alternatives · updated
Quackback: open-source feedback and support, from $29 a month for five seats. Here's what teams switch to, what each costs as you grow and who each one suits.
the short answer
The best Quackback alternatives are teem (support, feedback and a changelog in one widget for a flat $49 a month), Canny (feedback boards priced by tracked users, from $79 a month), Featurebase (feedback plus an AI support agent, from $29 per seat), and UserVoice (enterprise feedback with prices through sales). Quackback's lowest paid plan is Pro, $29 a month billed yearly, and its price grows with seats (five on Pro).
teemour pick
$49 a month, flat
Pick it if you want support, feedback and the changelog in one widget at one flat price, and you'd rather run it from ChatGPT or Claude than click through a dashboard.
Canny
Pro, from $79 a month billed yearly
Pick it if you want a mature feedback board with deep integrations into Jira, Linear and your CRM.
Featurebase
Growth, $29 per seat a month billed yearly
Pick it if you want an AI agent answering customers and feedback in the same product, priced per seat.
UserVoice
Not published
Pick it if you're an enterprise that needs compliance paperwork and feedback analysis tied to your CRM.
what you'd pay
Monthly cost for a team of three as more customers use the board or widget. Quackback's price grows with seats (five on Pro); teem's doesn't count customers at all.
Quackback
$29
Canny
$529
Featurebase
$87
UserVoice
not published
Lowest published plan that covers a team of three at that count, billed yearly where the vendor offers it. Read on each vendor's pricing page on Oct 4, 2026.
features
✓ listed · — not listed on the vendor's site · each mark links to its source.
Quackback facts read on quackback.io on Oct 4, 2026; Canny facts read on canny.io on Oct 4, 2026; Featurebase facts read on featurebase.app on Oct 4, 2026; UserVoice facts read on uservoice.com on Oct 4, 2026. Prices and plans change; follow each source link for today's.
one by one
teem and Quackback cover the same four jobs: chat, a request board, a help center and a changelog that emails voters. Quackback is open source and cheaper, $29 a month billed yearly for five seats, and its Quinn AI answers routine questions on paid plans. teem is hosted only, $49 a month, keeps bots out of the chat and lets your team reply from Slack or email.
Canny vs QuackbackCanny is the more established feedback board, with deeper integrations into Jira, Linear, Salesforce and HubSpot. It has no live chat or help center listed, and it prices by tracked users, $529 a month at 1,000 billed yearly, where Quackback charges $29 for five seats.
Featurebase vs QuackbackFeaturebase matches Quackback's scope with an inbox, live chat, a help center, boards and a changelog. It's not open source, charges $29 per seat billed yearly and adds $0.49 for each AI resolution. Its free plan includes live chat for one seat.
UserVoice vs QuackbackUserVoice is for enterprises that need SOC 2 paperwork and CRM enrichment. It publishes no prices and starts with a demo. Next to Quackback it's narrower, with no live chat, help center or changelog listed, and far slower to start.
Quackback is a capable open-source product with boards, an inbox, a help center, a changelog and an MCP server. Teams look elsewhere when they don't want an AI assistant answering routine questions, or when they want replies to flow through Slack and email.
On paid plans its Quinn AI answers routine support questions, with usage tiers and $10 top-up packs. If your support style is a person in every chat, you'll want a tool built around that.
Look for a person answering every chat, replies from Slack or email.
questions
If you want what Quackback does without an AI assistant answering customers, teem keeps a person in every chat for $49 a month flat. If you want a more established feedback board, Canny is the long-standing choice. Featurebase matches Quackback's scope with an AI agent, and UserVoice suits enterprises.
Quackback's lowest paid plan is Pro, $29 a month billed yearly, and its price grows with seats (five on Pro). Free plan for one seat and one board. Self-hosting is free under AGPL-3.0.
Canny and Featurebase have free plans. teem has a 7-day free trial with no card, then costs $49 a month for five people.
teem imports changelog entries from any tool, with their original dates, through its API or your AI agent. Board votes and chat history start fresh.
$49 a month, flat, for up to five people. No card to start.