Canny vs UserVoice · updated
Canny vs UserVoice: which fits your team?
Both run feedback boards. Canny publishes its prices and lets you start free. UserVoice sells to enterprises through a demo.
the short answer
Both run feedback boards. Canny publishes its prices and lets you start free. UserVoice sells to enterprises through a demo. Pick Canny if you want a mature feedback board with deep integrations into Jira, Linear and your CRM. Pick UserVoice if you're an enterprise that needs compliance paperwork and feedback analysis tied to your CRM. If you want live chat, a request board that emails voters when you ship, a help center and a changelog in one widget, teem does all of it for $49 a month, flat.
Canny
A feedback tool for product teams, with voting boards, a roadmap, a changelog and AI that groups duplicate requests.
Pro, from $79 a month billed yearly
Pick it if you want a mature feedback board with deep integrations into Jira, Linear and your CRM.
UserVoice
An enterprise feedback platform that gathers and analyzes product feedback for product, success and revenue teams.
Not published
Pick it if you're an enterprise that needs compliance paperwork and feedback analysis tied to your CRM.
teemour pick
Live chat, a feature request board, a help center and a changelog in one widget, for SaaS teams that want a person answering every chat.
$49 a month, flat
Pick it if you want support, feedback and the changelog in one widget at one flat price, and you'd rather run it from ChatGPT or Claude than click through a dashboard.
what you'd pay
Slide to your customer count.
Monthly cost for a team of three as more customers use the board or widget. Canny's price grows with tracked users; teem's doesn't count customers at all.
Canny
$529
UserVoice
not published
Lowest published plan that covers a team of three at that count, billed yearly where the vendor offers it. Read on each vendor's pricing page on Oct 4, 2026.
features
What each one does.
| Feature |
Canny |
UserVoice |
teem |
|---|---|---|---|
| Feature request board with votes | ✓ Yes: Public and private boards with voting | ✓ Yes: Branded portals and public roadmaps | ✓ Yes |
| Emails voters when their request ships | ✓ Yes: Emails voters on a status change | ✓ Yes: Admins can email supporters on a status update | ✓ Yes |
| Live chat answered by your team | — Not listed: Integrates with Intercom and Zendesk instead | — Not listed | ✓ Yes |
| Changelog | ✓ Yes: Paid plans only | — Not listed: Public roadmaps and status updates | ✓ Yes |
| Help center | — Not listed | — Not listed | ✓ Yes |
| MCP server for ChatGPT and Claude | ✓ Yes: Pro and Business | ✓ Yes: In beta | ✓ Yes |
| AI bot that answers customers | — Not listed: Its AI sorts feedback; no customer-facing bot listed | — Not listed: Its AI analyzes feedback | — No: A person on your team answers every chat |
| Starts at | Pro, from $79 a month billed yearly | Not published | $49 a month, flat |
✓ listed · — not listed on the vendor's site · each mark links to its source.
Canny facts read on canny.io on Oct 4, 2026; UserVoice facts read on uservoice.com on Oct 4, 2026. Prices and plans change; follow each source link for today's.
How Canny and UserVoice differ
Canny is self-serve. You can start on the free plan with 25 tracked users and grow into Pro without talking to anyone. Its integrations reach Jira, Linear, GitHub and the main CRMs.
UserVoice is built for large companies. It brings SOC 2 Type II paperwork, Salesforce and HubSpot enrichment, and AI that groups feedback into themes and sentiment. Its trial starts after a demo, and its MCP server is in beta.
Neither lists live chat or a help center, so support stays in a separate tool either way.
Pricing compared
Canny Pro costs $79 a month at 100 tracked users, $529 at 1,000 and $1,079 at 5,000, billed yearly, with Business priced by sales above that. UserVoice publishes no prices; its page says the price depends on feedback volume, tools and integrations, never seats.
Who should pick which
Pick Canny if you want a mature feedback board with deep integrations into Jira, Linear and your CRM.
Pick UserVoice if you're an enterprise that needs compliance paperwork and feedback analysis tied to your CRM.
Where teem fits
If you want live chat, a feature request board, a help center and a changelog in one widget, with a person answering every chat and voters emailed when you ship, teem does all of it for $49 a month, flat, for up to five people.
Where Canny is strong
- Deep integrations with Jira, Linear, GitHub, Salesforce and HubSpot.
- AI that finds and merges duplicate feedback, plus an official MCP server.
Where UserVoice is strong
- Enterprise compliance, including SOC 2 Type II and WCAG.
- Salesforce and HubSpot enrichment with AI theme and sentiment analysis.
questions
What people ask about Canny vs UserVoice.
What's the difference between Canny and UserVoice?
Canny is self-serve. You can start on the free plan with 25 tracked users and grow into Pro without talking to anyone. Its integrations reach Jira, Linear, GitHub and the main CRMs. UserVoice is built for large companies. It brings SOC 2 Type II paperwork, Salesforce and HubSpot enrichment, and AI that groups feedback into themes and sentiment. Its trial starts after a demo, and its MCP server is in beta.
Is Canny or UserVoice cheaper?
For a team of three with 1,000 customers a month, Canny costs $529 and UserVoice publishes no price at published prices. Canny Pro costs $79 a month at 100 tracked users, $529 at 1,000 and $1,079 at 5,000, billed yearly, with Business priced by sales above that. UserVoice publishes no prices; its page says the price depends on feedback volume, tools and integrations, never seats.
Does Canny or UserVoice have a changelog?
Canny lists a changelog; UserVoice's site doesn't. teem includes a changelog in its $49 plan.
Is there an alternative to both Canny and UserVoice?
teem puts live chat, a feature request board with votes, a help center and a changelog in one widget for $49 a month, flat, for up to five people. When you ship a request, it emails everyone who voted for it.
Or get support, feedback and a changelog in one.
$49 a month, flat, for up to five people. No card to start.