teem vs Featurebase · updated
A person answers every chat, and the price doesn't count AI answers.
Featurebase charges per seat, and its AI agent adds $0.49 for every conversation it resolves. Your bill moves with your support volume.
the short answer
Featurebase is a support and feedback platform with an inbox, an AI agent, feedback boards, a help center and a changelog. teem puts live chat, a feature request board, a help center and a changelog in one widget. For a team of three with 1,000 customers a month, teem costs $49 and Featurebase costs $87 at published prices. Pick Featurebase if you want an AI agent answering customers first, and a free plan for one person to start. Pick teem if you want a person on your team answering every chat, five seats at one flat price, and your own AI running the work behind the scenes.
teemour pick
Live chat, a feature request board, a help center and a changelog in one widget, for SaaS teams that want a person answering every chat.
$49 a month, flat
Pick it if you want support, feedback and the changelog in one widget at one flat price, and you'd rather run it from ChatGPT or Claude than click through a dashboard.
Featurebase
A support and feedback platform with an inbox, an AI agent, feedback boards, a help center and a changelog.
Growth, $29 per seat a month billed yearly
Pick it if you want an AI agent answering customers and feedback in the same product, priced per seat.
what you'd pay
Slide to your customer count.
Monthly cost for a team of three as more customers use the board or widget. Featurebase's price grows with seats, plus $0.49 per AI resolution; teem's doesn't count customers at all.
Featurebase
$87
Lowest published plan that covers a team of three at that count, billed yearly where the vendor offers it. Read on each vendor's pricing page on Oct 4, 2026.
features
What each one does.
| Feature | teem |
Featurebase |
|---|---|---|
| Feature request board with votes | ✓ Yes | ✓ Yes: Voting and a roadmap |
| Emails voters when their request ships | ✓ Yes | ✓ Yes: Notifies people when their request ships |
| Live chat answered by your team | ✓ Yes | ✓ Yes: Included on Free |
| Changelog | ✓ Yes | ✓ Yes |
| Help center | ✓ Yes | ✓ Yes |
| MCP server for ChatGPT and Claude | ✓ Yes | ✓ Yes: Paid plans |
| AI bot that answers customers | — No: A person on your team answers every chat | ✓ Yes: $0.49 per AI resolution |
| Starts at | $49 a month, flat | Growth, $29 per seat a month billed yearly |
✓ listed · — not listed on the vendor's site · each mark links to its source.
Featurebase facts read on featurebase.app on Oct 4, 2026. Prices and plans change; follow each source link for today's.
Who should pick which
Pick Featurebase if you want an AI agent answering customers first, and a free plan for one person to start.
Pick teem if you want a person on your team answering every chat, five seats at one flat price, and your own AI running the work behind the scenes.
What changes when you switch
Switching from Featurebase means deciding who answers customers. In Featurebase, Fibi answers first; in teem, your team answers every chat, from the dashboard, Slack or email, and your own AI helps behind the scenes. Bring your changelog history over with its dates. Requests and chat history start fresh, and the bill stops moving with support volume.
Where Featurebase is strong
- Inbox, AI agent, feedback, help center and changelog in one product.
- A free plan that includes live chat.
questions
What people ask about teem and Featurebase.
How does teem's price compare with Featurebase's?
For a team of three with 1,000 customers a month, teem costs $49 and Featurebase costs $87 at published prices. teem is $49 a month flat for five people. Featurebase's lowest paid plan is Growth, $29 per seat a month billed yearly, and its price grows with seats, plus $0.49 per AI resolution.
What does Featurebase do better than teem?
Inbox, AI agent, feedback, help center and changelog in one product. A free plan that includes live chat.
Can I move from Featurebase to teem?
teem imports changelog entries from any tool, with their original dates, through its API or your AI agent. Board votes and chat history start fresh.
Try teem free for 7 days.
$49 a month, flat, for up to five people. No card to start.