teem vs Intercom · updated
Talk to customers without paying for every AI answer.
Intercom bills per seat, and its Fin AI agent adds $0.99 for every conversation it resolves. It has no built-in board where customers vote on what you build next.
the short answer
Intercom is a customer service platform with a messenger, a shared inbox, ticketing, a help center and the Fin AI agent. teem puts live chat, a feature request board, a help center and a changelog in one widget. For a team of three with 1,000 customers a month, teem costs $49 and Intercom costs $87 at published prices. Pick Intercom if you run a large support team that wants an AI agent on the front line, ticketing and workflows. Pick teem if you want chat answered by your team, a feature request board with votes, and a changelog that tells voters when you ship, at one flat price.
teemour pick
Live chat, a feature request board, a help center and a changelog in one widget, for SaaS teams that want a person answering every chat.
$49 a month, flat
Pick it if you want support, feedback and the changelog in one widget at one flat price, and you'd rather run it from ChatGPT or Claude than click through a dashboard.
Intercom
A customer service platform with a messenger, a shared inbox, ticketing, a help center and the Fin AI agent.
Essential, $29 per seat a month billed yearly
Pick it if you run a support team at scale and want an AI agent answering first.
what you'd pay
Slide to your customer count.
Monthly cost for a team of three as more customers use the board or widget. Intercom's price grows with seats, plus $0.99 per Fin outcome; teem's doesn't count customers at all.
Intercom
$87
Lowest published plan that covers a team of three at that count, billed yearly where the vendor offers it. Read on each vendor's pricing page on Oct 4, 2026.
features
What each one does.
| Feature | teem |
Intercom |
|---|---|---|
| Feature request board with votes | ✓ Yes | — Not listed: Voting boards come from third-party apps |
| Emails voters when their request ships | ✓ Yes | — Not listed |
| Live chat answered by your team | ✓ Yes | ✓ Yes |
| Changelog | ✓ Yes | partly partly: News announcements in the messenger |
| Help center | ✓ Yes | ✓ Yes |
| MCP server for ChatGPT and Claude | ✓ Yes | ✓ Yes |
| AI bot that answers customers | — No: A person on your team answers every chat | ✓ Yes: Fin, $0.99 per outcome |
| Starts at | $49 a month, flat | Essential, $29 per seat a month billed yearly |
✓ listed · — not listed on the vendor's site · each mark links to its source.
Intercom facts read on intercom.com on Oct 4, 2026. Prices and plans change; follow each source link for today's.
Who should pick which
Pick Intercom if you run a large support team that wants an AI agent on the front line, ticketing and workflows.
Pick teem if you want chat answered by your team, a feature request board with votes, and a changelog that tells voters when you ship, at one flat price.
What changes when you switch
Switching from Intercom to teem trades a big help desk for a smaller, flatter one. You keep live chat and a help center, gain a board where customers vote and a changelog that emails them when you ship, and lose Fin, ticketing and workflows. Conversations start fresh; your team answers from the dashboard, Slack or email.
Where Intercom is strong
- Fin is one of the most widely used AI support agents.
- A full help desk with ticketing, workflows and a large integration catalog.
questions
What people ask about teem and Intercom.
How does teem's price compare with Intercom's?
For a team of three with 1,000 customers a month, teem costs $49 and Intercom costs $87 at published prices. teem is $49 a month flat for five people. Intercom's lowest paid plan is Essential, $29 per seat a month billed yearly, and its price grows with seats, plus $0.99 per Fin outcome.
Does Intercom have a changelog?
Intercom covers part of it: news announcements in the messenger. teem includes a changelog in its $49 plan.
Does Intercom have a feature request board?
Intercom's site lists no feature request board: voting boards come from third-party apps. teem includes a feature request board in its $49 plan.
What does Intercom do better than teem?
Fin is one of the most widely used AI support agents. A full help desk with ticketing, workflows and a large integration catalog.
Can I move from Intercom to teem?
teem imports changelog entries from any tool, with their original dates, through its API or your AI agent. Board votes and chat history start fresh.
Try teem free for 7 days.
$49 a month, flat, for up to five people. No card to start.