teem vs Crisp · updated
Live chat, plus the request board and changelog Crisp leaves out.
Crisp covers chat and a knowledge base, but its pricing page lists no feature request board and no changelog. You end up paying for those somewhere else.
the short answer
Crisp is a customer messaging platform with live chat, a shared inbox, a knowledge base and the Hugo AI chatbot, for small and midsize businesses. teem puts live chat, a feature request board, a help center and a changelog in one widget. For a team of three with 1,000 customers a month, teem costs $49 and Crisp costs $45 at published prices. Pick Crisp if you mainly need live chat across many channels and want an AI chatbot on the plan. Pick teem if you want chat next to a feature request board and a changelog that emails voters when you ship, at one flat price.
teemour pick
Live chat, a feature request board, a help center and a changelog in one widget, for SaaS teams that want a person answering every chat.
$49 a month, flat
Pick it if you want support, feedback and the changelog in one widget at one flat price, and you'd rather run it from ChatGPT or Claude than click through a dashboard.
Crisp
A customer messaging platform with live chat, a shared inbox, a knowledge base and the Hugo AI chatbot, for small and midsize businesses.
Mini, $45 a month per workspace
Pick it if you want affordable live chat and an inbox, priced per workspace.
what you'd pay
Slide to your customer count.
Monthly cost for a team of three as more customers use the board or widget. Crisp's price grows with plan tier, with seats included; teem's doesn't count customers at all.
Crisp
$45
Lowest published plan that covers a team of three at that count, billed yearly where the vendor offers it. Read on each vendor's pricing page on Oct 4, 2026.
features
What each one does.
| Feature | teem |
Crisp |
|---|---|---|
| Feature request board with votes | ✓ Yes | — Not listed |
| Emails voters when their request ships | ✓ Yes | — Not listed |
| Live chat answered by your team | ✓ Yes | ✓ Yes: On Free |
| Changelog | ✓ Yes | — Not listed |
| Help center | ✓ Yes | ✓ Yes: Essentials and up |
| MCP server for ChatGPT and Claude | ✓ Yes | ✓ Yes |
| AI bot that answers customers | — No: A person on your team answers every chat | ✓ Yes: Hugo |
| Starts at | $49 a month, flat | Mini, $45 a month per workspace |
✓ listed · — not listed on the vendor's site · each mark links to its source.
Crisp facts read on crisp.chat on Oct 4, 2026. Prices and plans change; follow each source link for today's.
Who should pick which
Pick Crisp if you mainly need live chat across many channels and want an AI chatbot on the plan.
Pick teem if you want chat next to a feature request board and a changelog that emails voters when you ship, at one flat price.
What changes when you switch
Moving from Crisp to teem keeps chat and a help center and adds a request board and changelog. Requests customers make in chat become votes, and teem emails those voters when you ship. Conversation history starts fresh, and your team can answer from Slack or email.
Where Crisp is strong
- Flat workspace pricing and a real free plan with live chat.
- A low entry price for chat, inbox and knowledge base.
questions
What people ask about teem and Crisp.
How does teem's price compare with Crisp's?
For a team of three with 1,000 customers a month, teem costs $49 and Crisp costs $45 at published prices. teem is $49 a month flat for five people. Crisp's lowest paid plan is Mini, $45 a month per workspace, and its price grows with plan tier, with seats included.
Does Crisp have a changelog?
Crisp's site lists no changelog. teem includes a changelog in its $49 plan.
Does Crisp have a feature request board?
Crisp's site lists no feature request board. teem includes a feature request board in its $49 plan.
What does Crisp do better than teem?
Flat workspace pricing and a real free plan with live chat. A low entry price for chat, inbox and knowledge base.
Can I move from Crisp to teem?
teem imports changelog entries from any tool, with their original dates, through its API or your AI agent. Board votes and chat history start fresh.
Try teem free for 7 days.
$49 a month, flat, for up to five people. No card to start.