support with an MCP server · updated
Support your AI agent can actually work with
the short answer
teem is a customer support tool with an MCP server, so Claude, ChatGPT, Cursor and Codex can read your inbox, help center, feature request board and changelog, rank requests and draft replies, after you sign in with OAuth. A person on your team still answers every customer, and nothing is sent until you say so. It costs $49 a month flat for up to 5 people.
Why not a chatbot?
Many tools put an AI bot in front of customers and charge per answer. teem keeps people talking to people, and puts the AI on your side of the desk. You never pay per AI answer.
compared
How each one does it.
| What it does | teem | SupportWire | Zono | SupportHQ | NeetoDesk |
|---|---|---|---|---|---|
| Sign-in | OAuth, with read, draft or write access | Browser OAuth, no API keys checked October 2026 | OAuth, or an API token for scripts checked October 2026 | API key; OAuth for Claude.ai and ChatGPT listed as coming next checked October 2026 | Sign in with your NeetoDesk account checked October 2026 |
| Works with | ChatGPT, Claude, Claude Code, Cursor and Codex | Claude, ChatGPT, Cursor, VS Code checked October 2026 | Claude, ChatGPT, Claude Code, Cursor, VS Code checked October 2026 | Claude Code, Cursor, VS Code, Windsurf checked October 2026 | Claude, ChatGPT, Cursor, Codex and more checked October 2026 |
| Live chat inbox | Yes | Yes checked October 2026 | Tickets checked October 2026 | Yes, web chat, Telegram and Discord checked October 2026 | Tickets checked October 2026 |
| Help center / knowledge | Yes, read articles and draft new ones | Not listed checked October 2026 | Knowledge search checked October 2026 | Knowledge entries: search, add and edit checked October 2026 | Not listed checked October 2026 |
| Feature request board | Yes, ranked by votes | Not listed checked October 2026 | Not listed checked October 2026 | Not listed checked October 2026 | Not listed checked October 2026 |
| Changelog that emails voters | Yes | Not listed checked October 2026 | Not listed checked October 2026 | Not listed checked October 2026 | Not listed checked October 2026 |
| Price | $49/mo flat, up to 5 people | Not listed on its MCP page checked October 2026 | MCP on its Premium plan checked October 2026 | Free trial; no price on its MCP page checked October 2026 | MCP on every plan, including Free checked October 2026 |
Each fact comes from the vendor's own MCP page. "Not listed" means we didn't find it on the pages we read. Each cell links to the page we read in October 2026; prices and plans change, so follow it for today's.
with your agent
What your agent can do with teem
- Read open conversations and draft replies for you to send.
- Rank feature requests by votes and who asked.
- Draft the changelog entry when a request ships; teem then emails everyone who voted.
- Look up help center articles while answering.
- Draft a help article from the threads that asked, for you to publish.
who should pick which
Pick teem, or pick something else
Pick teem
if you want one tool for chat, docs, feedback and changelog that your AI agent can work in, with humans answering customers.
Pick a tool with an AI bot
if you want an AI bot to answer customers on its own. teem has no chatbot.
Pick a notes tool with MCP
if you only need a personal notes knowledge base for your agent.
Pick NeetoDesk or Zono
if you run a large ticket desk with SLAs. Both are full help desks with MCP servers.
questions
What people ask before connecting their AI.
Which support tools work with Claude or Cursor?
teem connects to Claude, ChatGPT, Cursor and Codex through its MCP server with OAuth. Others with MCP servers include SupportWire, Zono, SupportHQ and NeetoDesk.
Can an AI agent read my help center?
With teem, yes: your connected AI can look up help center articles while it drafts replies.
Does the AI reply to customers by itself?
No. It drafts; you send.
What does it cost?
$49 a month flat for up to 5 people, 7-day trial with no card. No per-AI-answer fees.
Connect your AI to your support desk.
$49 a month, flat, for up to five people. No card to start.